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Most Asked Questions
What Is The 925 Silver Plated Bronze?
The 925 silver plated bronze we use to create our jewelry is a mixture of red bronze and silver.
The jewel is first made of red bronze and then we apply a thick layer of silver 925 on the entire surface of the piece.
In order to guarantee a considerable duration, the thickness of the plating that we carry out is 3 times higher than the thickness tradDeitionally used in jewelry.
What Are The Delivery Time?
All FREAKSHOW creations are handmade in France only to order.
Because of the French handmade a delay of 14 to 21 days is generally asked for the conception and the shipping of your future jewel.
Why Work Only On Order?
It is above all a question of quality, we have in heart to realize pieces of exception.
A small-scale production is synonymous of superior quality, because we follow and control the creation process from beginning to end of each piece of jewelry.
Is It Possible To Cancel / Exchange / Return An Order ?
Yes, it is possible!
For this we invite you to consult our FAQ where is detailed the procedure to follow in order to cancel / return / or exchange your order.
How Does The Guarantee Work?
FREAKSHOW creations are protected by a warranty covering any defective work in terms of materials or workmanship for a period of 1 year.
In case of a jewel with defects in materials or workmanship, we will repair or exchange it free of charge.
Do not hesitate to contact us if you have any questions our craftsmen are here to answer them!
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SECURE PAYMENTS
The management of our online payments are 100% Secure with Stripe and Paypal.
FREE DELIVERY
All our creations are made to order and therefore our delivery times are 2 to 3 weeks.
In addition, you benefit from a free insurance that
protects you against the loss or theft of your package.
SATISFIED OR REFUNDED
We offer a 14 day money back guarantee after receipt of the items.